Work for us

The Australian Education Union represents and advocates for teachers, principals and education support staff working in public education in schools, early childhood, TAFE and adult education.

If you have a passion for public education, social justice and the union movement, then consider a career with the AEU.

Vacancy - Member Support Centre Officer 

The union has a contract vacancy for a 0.6 time fraction Member Support Centre Officer working through until the end of January 2019.

The Member Support Centre Officer works as part of the Member Support Centre (MSC) and provides industrial advice and assistance to individual members and workplace representatives of the union. This assistance includes phone advice as well as advocacy and representation work.

Remuneration: Annual full time salary of $106,299

Enquiries: Click here to download a position description. Questions about this vacancy can be directed to Paul Mariani, Manager of the MSC, on 03 9417 2822.

Applications: Send to Jenny Evans, HR and Organisational Development Manager, AEU Victorian Branch, by email to [email protected] by 12 midday Wednesday 30 May 2018.

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All applications must address the following selection criteria.


  • Demonstrated commitment to unionism.
  • An understanding of and commitment to public education.
  • High level verbal, written and interpersonal communication skills, including:
    • the ability to communicate with a diverse audience
    • the ability to communicate complex and sensitive matters objectively, calmly and with empathy
    • the ability to organise and recruit over the phone and in person
    • the ability to write clear, accurate and concise documents including briefing notes and correspondence.
  • Ability to handle member questions and cases  including development of materials and documents, negotiation and advocacy of cases to resolution including before tribunal.
  • Knowledge of or ability to acquire knowledge of, AEU Agreements and other relevant industrial and employment law.
  • Ability to analyse and interpret industrial instruments and develop and update reference material.
  • Ability to build and maintain effective professional relationships with key stakeholders including working as part of a team.
  • Ability to show initiative and demonstrate high level organisational skills including being able to work to deadlines, prioritise work, and manage multiple matters concurrently.


  • Relevant tertiary qualifications.
  • Demonstrated skills and experience in handling member questions and cases  including development of materials and documents, negotiation and advocacy of cases to resolution including before tribunals.
  • Ability to provide advice, mentor, coach, and develop other staff in undertaking MSC case work.
  • Understanding of gender and employment issues as they apply to a union in which the majority of the members are women.
  • High level computer skills. 
  • Knowledge of Early Childhood or Disability sectors would be an advantage but not essential.
  • Current Victorian drivers licence.