The presentation effectively highlights a range of constructive resolution skills and techniques designed to help you become a more confident and proactive leader, particularly when handling emotionally charged environments and conversations.

Utilising these skills and techniques to manage complex conversations can make the difference between a harmonious school environment and an unhappy one.

Facilitator: Steve Cook was a Principal Class Officer with DET for over 20 years, the last 12 as Principal of Box Hill Senior SC. He also worked for DET North East Victoria Region as a Senior Advisor Regional Planning (SARP) and as the Regional Planning Coordinator responsible for the setting up of the Monash Tech School. He now works in Leadership Development and Sports Administration consultancy.

Target audience: Principals, Assistant Principals, Leading Teachers, Learning Specialists and classroom teachers.

WebEx platform: Log in details provided upon confirmation of program.

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