Advice sheets
We have lots of advice sheets - you may be able to find answers to your questions here:
If not, our Member Support Centre is available to offer professional and industrial advice on all work-related matters.
They can also refer members to our qualified lawyers if legal assistance is required.
Summer hours:
Please note that the Member Support Centre phone line will close from 12.00pm on Friday 20 December 2024. Our office will be closed from Monday 23 December 2024 to Wednesday 8 January 2025 (inclusive).
From Thursday 9 January 2025 to Friday 17 January 2024, our office hours will be 9.00 am to 4.30 pm.
Normal office hours of 8.30 am to 5.00 pm will resume Monday 20 January 2025.
Member Support Centre
Hours: 8.30am-5pm, Monday-Friday
Toll free: 1800 238 842
Principal hotline
Hours: 8.30am-5pm, Monday-Friday
P: 1800 719 460
Member dashboard
Your Member Dashboard is where you can communicate with the AEU, update your member information and view events and news that are relevant to you. This help page outlines how you can access your Member Dashboard and some of the key actions that can be completed.