How to use your Member Dashboard

Your Member Dashboard is where you can communicate with the AEU, update your member information and view events and news that are relevant to you. This help page outlines how you can access your Member Dashboard and some of the key actions that can be completed. 

Logging in to your Member Dashboard

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Click the red login button on the top right-hand side of the site. 

Screenshot of login button on AEU website

If you have created an online account, enter your email and password in the fields provided. 

If you have forgotten your password, you can request access via the 'Forgot your password' link. The email you use must be the current email we have on file.

Screenshot of member login fields

If you are having difficulty logging in, follow our troubleshooting guide.

 troubleshooting

Creating a new member account

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If you joined the AEU online after March 2017, you created your member account when you joined. 

If you joined via paper form or prior to March 2017, you will need to create an account to use the Member Dashboard, register for events and see member-only pages.

Create a new member account

Having trouble creating a new member account? Try these tips:

  • Your first name must be entered as it appears in our database. It may be different to your preferred name, e.g. Jonathon instead of Jon.
  • Your email must be the same email recorded in our database. It may be an "edumail" or other old email.
  • Members without a recorded birthdate have been given the default date of 01/01/1910. Try entering this into the birthdate field. 

Updating your member details

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Once you are logged in to the website, you can update your details from your Member Dashboard.

Expand the 'Manage your details' menu to view the different categories: 

Screenshot of 'manage details' menu in the user dashboard

Updating your workplace, sector or time fraction

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In the Member Dashboard,  expand the 'Manage your details' menu and click 'Update employment details'. 

Your changes will be submitted to the Membership Centre for action.

Changing your direct debit or credit card details

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In the Member Dashboard, expand the 'Manage your details' menu and click 'Update payment details'. 

Your changes will apply immediately.

Notifying us that you have gone on leave

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In the Member Dashboard, expand the 'Manage your details' menu and click 'Notify AEU of leave'. 

Your changes will be submitted to the Membership Centre for action.

Advising us of your retirement or resignation

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In the Member Dashboard, expand the 'Manage your details' menu and click 'Retirement/Resignation'.

Your changes will be submitted to the Membership Centre for action.

Requesting a tax summary

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If you haven't done so already, you will need to create your member account.

Once you have created your account and logged in to your Member Dashboard, expand the 'Manage your details' menu and click 'Email my Tax Summary'.

A tax summary will be automatically emailed to you. Please check your junk mail if it has not arrived within a few minutes.

Note the tax summary details your payments to date. To ensure all your payments for the financial year are included, wait until after 30 June before requesting your summary.