Industrial support and advice

There is no problem too big or too small for our Member Support Centre.

Whether you want to check your pay scale, aren’t sure about what leave you’re entitled to, or want advice about how to get off that contract and into an ongoing position – the MSC can assist.

You can also access our useful member-only advice sheets, covering topics like workplans, OHS and conversion to ongoing.

Legal support

AEU members can receive a free initial legal consultation on any work-related matter. The union may provide legal assistance to members for industrial cases, employment law matters, workers' compensation claims and potential criminal matters.

Any legal assistance must be approved by the union in accordance with its internal policies and procedures prior to any legal referrals being made. Any costs incurred by members prior to or without union approval for legal assistance will not be met by the union.

Read a summary of the AEU's Legal Expenses Policy.

Members can also request a refferal to a recommended legal firm for certain non-work-related matters (eg. family law matters), and get a free standard will from our external lawyers. 

If you need legal advice about work-related matters, contact the AEU first on 03 9417 2822 .

Disaster financial assistance

Notice regarding Victorian bushfires:

Members may be eligible for up to $5,000 in the circumstance where a home is lost or up to $500 for the loss of personal property where a school/workplace is lost due to bushfires. For assistance, email Branch Secretary Erin Aulich directly at [email protected].


AEU Victoria can provide disaster financial assistance to support current financial members who have experienced sudden and significant loss with respect to their primary residence from community-affected natural disasters.

This benefit is available notwithstanding any other insurance or compensation and applies where a natural disaster has impacted on a member and their community. It is not applicable to isolated household or personal events that only affect the member and their family.

Payments are based on the extent of the damage or loss incurred in each case, up to a payment of $500 for a total loss or inundation of the primary residence.