Industrial support and advice

There is no problem too big or too small for our Member Support Centre.

Whether you want to check your pay scale, aren’t sure about what leave you’re entitled to, or want advice about how to get off that contract and into an ongoing position – the MSC can assist.

You can also access our useful member-only advice sheets, covering topics like workplans, OHS and conversion to ongoing.

Legal support

AEU members can receive a free initial legal consultation on any work-related matter. The union may provide legal assistance to members for industrial cases, employment law matters, workers' compensation claims and potential criminal matters.

Any legal assistance must be approved by the union in accordance with its internal policies and procedures prior to any legal referrals being made. Any costs incurred by members prior to or without union approval for legal assistance will not be met by the union.

Read a summary of the AEU's Legal Expenses Policy.

Members can also request a referral to a recommended legal firm for certain non-work-related matters (e.g. family law matters), and get a free standard will from our external lawyers. 

If you need legal advice about work-related matters, contact the AEU first on 03 9417 2822.

Disaster and welfare support

The AEU maintains a disaster and welfare fund for members in times of need.

Members can claim up to $500 to cover the loss of possessions in incidents such as floods or fire at their workplace.

Download the Disaster and welfare fund claim form